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FRIDAY, JULY 01, 2011

• What do you do when a customer has had too much to drink—and to keep everyone safe?

Shaken or Stirred?

Martini. Mojito. Cosmo. What’s your restaurant’s signature drink? Alcohol is a major source of revenue (and fun!) for many restaurants, but it also raises serious liability issues. What happens if a customer overindulges, gets into his car and has a serious accident? Not only can impaired driving accidents lead to property damage, injuries or even death, they can also seriously impact your business. In many states, if your restaurant is found to have “over served” a patron, you may be held liable for that crash.

Reduce your chances of getting into this unpleasant situation by taking the time to train your staff on how to tell if a patron has had too much. Explain the warning signs of intoxication, and when it’s time to cut someone off and call them a cab. Support your staff in their decisions, and make sure that someone is always on hand to help in case a situation gets out of hand.

Also be sure that your restaurant has enough liquor liability insurance in case of the worst. Not sure if you have the coverage? Give us a call, and we’ll help you sort everything out.

The Billy Davis Insurance Group, LLC

Posted 1:13 PM  View Comments

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